We value our customers. We know you are concerned with the privacy of information that is provided to us in order to cover your personal insurance needs. It is essential, however, that from time to time we disclose some information to outside parties in order to process or service your account. This Privacy Notice provides information on the types of information we gather in the processing of your policies and also explains the types of disclosures that might be made.
Please read this notice carefully to understand the types of information we collect and disclose, and the steps we take to protect that information.
INFORMATION COLLECTION PRACTICES
We collect nonpublic personal financial information about you from the following sources:
Information we receive from you on applications or other forms, or verbally. This includes information you provide in writing, over the telephone, over the internet, in person, or by any other means.
Information about your transactions with us. This might include such things as your loss history, payment history, or account balances.
Information we receive through insurance company websites. This might include information on prior insurance claims or on creditworthiness.
Information we secure from inspection vendors. This might include information from a property inspection service, a vendor who calls you directly in order to update policy information for renewal policies, or a geographic mapping service.
We also secure information from public records. This might include such information as telephone number or motor vehicle records.
INFORMATION DISCLOSURE PRACTICES
We do not disclose any nonpublic personal financial information about our customers or former customers to anyone, except as permitted or required by law. We will not disclose information to other companies who may want to sell their products or services to you. As an example, we will not sell your name or information to a direct marketing or telemarketing company. Some examples of when we might disclose information, as permitted by law, are:
Information may be provided with your consent or at your direction. For example, you might request that we provide your policy or payment information to a mortgagee or loss payee so that you may secure a loan.
Information must be provided when subpoenaed or required by a court of law or by other regulatory or law enforcement agencies. We may have to report information to comply with state, federal, or local laws.
Information may be provided to someone you have designated with a legal or beneficial interest, or who is acting in a fiduciary or representative capacity on your behalf.
Information may be provided to fraud prevention personnel or agencies.
Information may be provided to a service vendor in order to process your policy or service your account.
We restrict access to your nonpublic financial information. Only Oyster Bay Insurance employees and providers who need to know your information in order to provide you with products or services have access to your information. We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to protect your nonpublic personal financial information.