You can also drop off your payment to our agency and we will take care of it for you. Be sure to make
the payment in our agency at least one day before the cancellation date if you have a cancellation notice.
TRAVELERS
Download the MyTravelers Mobile App (linked here) for quick self-service options such as the ability to pay bills, view your policy, download insurance cards, request and track roadside assistance, file and track the status of a claim, etc.
Billing Information & Payments
Claims
1-800-CLAIM33
Check the status of your claim
For ROADSIDE ASSISTANCE, call 1-800-252-4633
Send payments to:
Travelers Personal Insurance
PO Box 660307
Dallas, TX 75266-0307
KEMPER
Billing Inquiry
To make a claim, call 1-888-252-2799, Option 4
or follow the link to make a claim online
CLICK HERE for Online Claim Information
For 24/7 ROADSIDE ASSISTANCE, call 1-855-849-3858
Contact towing@kemper.com to submit receipts for reimbursement if you had service from another provider
Send payments to:
Kemper
PO Box 550750
Jacksonville, FL 32255
MERCHANTS
CLICK HERE TO view your policy & pay bills online
Claims
1-800-952-5246 - 8am to 7pm
1-800-235-6304 (FAX)
1-877-446-0431 Glass Claims Safelite Solutions
After Hours Emergency Claims
1-888-644-6680
Billing Inquiry
1-800-462-8182
For credit card payments, call: 1-800-852-4052
For ROADSIDE ASSISTANCE, call 1-866-328-5771
Be sure to download the Merchants Insurance Group app, which is available through the app store.
The app allows you to download your ID cards directly to your phone among many other useful things.
Send payments to:
Merchants Insurance Group
Direct Bill Department
PO Box 4031
Buffalo, NY 14240-4031
MAIN STREET AMERICA
CLICK HERE TO view the company website
CLICK HERE TO view policyholder services
Billing
Pay Your Bill Online
Claims Department 24/7
To make a claim, call 1-877-425-2467 or Report Your Claim Online
Send payments to:
The Main Street America Group
P.O. Box 2004
Keene, N.H. 03431
(800) 611-0958
NEW YORK STATE
INSURANCE FUND
Pay and Manage Your Bills Online
General Information
(631) 756-4000
Certificates:
Call our office & Mary will process your certificate requests
Call direct at (631)756-4132
Create an account in the Online Service Center to generate your own certificates within minutes
Claims
CLICK HERE FOR more information on claims
CLICK HERE TO Find Information On Processed Benefit Payments For Either Workers’ Compensation or Disability Benefits
Send payments to:
8 Corporate Center Drive
2nd Floor
Melville, NY 11747
PRINCIPAL
CLICK HERE FOR claims
CLICK HERE FOR customer login
CLICK HERE to pay life or disability policies
Call 1-800-986-3343 with any questions or concerns.
PROGRESSIVE
CLICK HERE TO visit the company website - Register Now
This is a complete service website allowing you to change your car, change your address, check your payments, etc.
CLICK HERE for Claims or call 1-800-776-4737
For ROADSIDE ASSISTANCE, call 1-800-776-2778
CLICK HERE for Customer Service or call 1-800-776-4737
Billing Questions
Pay Your Bill Online
Payments: Use the return envelope you received with your bill. If you do not have a bill, send payments to:
Progressive
PO Box 94618
Cleveland, OH 44101
Attn: In Mail (make sure your policy number is on the check).
FARMERS FORMERLY METLIFE
Register for eService
CLICK HERE TO view your policy, billing & claims
Claims
1-800-435-7764 FARMERS
1-800-854-6011 Former MetLife Auto & Home Customers
Report Glass Claim ONLINE or call the number above.
Customer Care Center
1-888-327-6335
Send payments to:
FARMERS INSURANCE
P.O. Box 0991
Carol Stream, IL 60132-0991
Make sure your policy number is on the check
OCEAN HARBOR CASUALTY
CLICK HERE TO visit the company website
Billing
Pay Your Bill Online
Claims Department
To make a claim, call 1-855-585-0500 or follow this link to Report Your Claim Online & select 'Claim Info' in the upper right menu
Send payments to:
Ocean Harbor Casualty Insurance Company
7 High Street Suite 408
Huntington, NY 11743
(631)547-5959
PLYMOUTH ROCK ASSURANCE
CLICK HERE TO visit the company website
Billing
Pay Your Bill Online
Claims Department
To make a claim, call 1-844-208-1933 or follow this link to Report Your Claim Online
Claims Email: NYClaims@plymouthrock.com
Send payments to:
Plymouth Rock NY
PO BOX 55940
Boston, MA 02205-5940
(844) 208-1935
NARRAGANSETT BAY
CLICK HERE TO visit the company website
Billing Support 1-800-343-3375, Option 3
Pay Your Bill Online
Claims Department
To make a claim, call 1-800-343-3375 or follow this link to Report Your Claim Online
Claims Email: claimsmail@nbic.com
Send payments to:
Narragansett Bay Insurance Company
C/O Bank of Tampa
P.O. Box 31317
Tampa, FL 33631
SHELTERPOINT
CLICK HERE TO visit the company website
CLICK HERE TO access your account online
Claims
Fax 516-504-6414
Contact claims@shelterpoint.com with any questions or concerns
Customer Service
Fax 516-504-6436
Contact customerservice@shelterpoint.com with any questions or concerns